Digital Government Platform
The Digital Government Platform under the operation of the Digital Government Development Agency (Public Organization) or DGA serves as a tool to enhance and support the implementation of Local Government Organizations (LGOs). It enables them to effectively manage administration and public service delivery through digital systems that are actively in use. This platform helps improve service quality and acts as a model for other LGOs, drivingthe adoption of ready-to-use digital tools and accelerating their adaptation to digital government standards.
For Officials
Core Systems
- One-Stop Service (OSS) Management System
- Construction Permit System
- Notification Certification Issuance System for food sales locations or food storage locations
- Garbage Fee / Wastewater Treatment Payment System
- Electronic Document Management System (e-Document)
Data Management Systems
- News and Public Relations Management
- Publication Document Management
- User Information Management
- Agency Holiday Calendar
- System Configuration
For Citizens
- One-Stop Service (OSS) Management System
- Construction Permit System
- Notification Certification Issuance System for food sales locations or food storage locations
- Garbage Fee / Wastewater Treatment Payment System
- Public Information Management System
Target Groups and Benefits
For General Public:
- Access to a wide range of services through a single, convenient channel, available anytime, anywhere.
- The ability to track the status of their transactions or services in real-time.
- Reduced time and travel costs when seeking government services in person.
For Local Government Organizations (LGOs):
- Increase efficiency in operations, with the ability to manage and deliver services easily through digital channels.
- Systematic data storage, tracking, and service delivery.
- Reduce operational costs and improve service quality for citizens.
For the Digital Government Development Agency (Public Organization) (DGA):
- Supporting and promoting cooperation in developing public service systems and management for LGOs.
- Providing consulting services related to technology development and innovations.
- Organizing training, seminars, and academic activities to develop capabilities in digital government practices.
Overview of the Five Main Services
Laws and Regulations Compliance:
- Prime Minister’s Office Regulations on Official Documentation
- Electronic Transactions Act, B.E. 2544 (2001), Section 9
- Personal Data Protection Act, B.E. 2562 (2019)
- Official Information Act, B.E. 2540 (1997)
- Municipal Ordinances
- Digitalization of Public Administration and Service Delivery Act, B.E. 2562 (2019)
- Certified Information Security Standards: ISO/IEC 27001:2013
How to Register for the Digital Government Platform
"Thai locals, connected as one”
The digital platform that transforms your organization into a fully digital operation.
Now available—simple registration in just a few steps!
1. Register for the service
Contact our experts for consultation to choose the most suitable service package for your local government organization (LGO). You can reach DGA through various channels:
1.1 DGA IT Consultant
1.2 DGA Contact Center: 02-612-6060 (Monday – Friday, 8:30 AM – 5:30 PM)
1.3 Email: [email protected]
1.1 Fill out the service application form, selecting the main package (My Package) that suits the needs of your LGO.
If additional storage is required, you can select the On-Top Package for extra data storage (refer to the supplementary package table B).
Note: First-time users will incur an initial setup fee of 15,000 THB (one-time payment).
A. แพ็กเกจหลัก (My Package) เลือกบริการหลักที่ตรงความต้องการใช้งาน
B. แพ็กเกจเสริม (On-Top Package) เลือกเพิ่มพิ้นที่เก็บข้อมูลได้ตามต้องการ
2. Quotation Submission
2.1 DGA will submit the quotation to the local administrative organization (LGO) within 2 days.
3. Service Acceptance for LGOs
3.1 The LGOs will proceed with internal approval processes.
4. Service Payment
The LGOs will initiate the disbursement request following its internal procedures.
4.1 Once DGA receives the service acceptance form and the signed quotation.
4.2 DGA will issue billing documents, charging an annual fee based on the selected main package.
4.3 If the LGO subscribes to an additional package, DGA will follow the quotation process (Section 2) and allow monthly billing for the add-on services.
5. User Training
5. User Training
Once the LGO has completed the service payment, DGA will schedule a training session, which will be conducted over two days, either online or onsite.
Note:
- Training sessions are available both online and at the LGO’s location.
- DGA will provide expert trainers for system usage training.
- The LGO is responsible for arranging the venue, computers for training, travel expenses, meals, and refreshments (if applicable).
- For online training, the LGO must ensure access to computers for participants
6. Free 30-Day Trial
No need to worry about costs or system compatibility with your organization.
Your organization can use our system for a 30-day trial at no charge. During this period, expert consultation and guidance will be available to assist with system usage.
Accessing the Registration Link for Trial Use
Organizations and system administrators can register for a trial of the system through DGA using the following channels:
📌 DGA IT Consultant
📌 DGA Contact Center ☎ 02-612-6060 (Monday – Friday, 8:30 AM – 5:30 PM)
📌 Email: [email protected]
- The LGO system administrator can register as the LGO’s administrator using Digital ID
- Registering Digital ID
6. Service Activation
The official service activation date can be scheduled as per your requirements.
For more information, please contact:
Digital Government Development Agency (Public Organization) (DGA)
📨 Email: [email protected]
☎ Phone: 02-612-6060 (Monday – Friday, 8:30 AM – 5:30 PM)
🟩 Add on Line: @dgasupportlgo Click https://lin.ee/A5wVVys
