About Us
About Us
The Digital Government Development Agency (Public Organization) (DGA) serves as the central agency for the digital government system. Its role is to provide services, promote and support the operations of government agencies and other organizations in the development of digital government.
Our Vision/ Roles
To be a mechanism to support and connect the driving force of digital government
(Enabling Agile Government)
Roles and responsibilities
01 Plan, develop, manage
and provide digital technology infrastructure and fundamental service systems or applications related to digital government
02 Establish standards
guidelines, measures, criteria, and procedures in digital technology and operational processes to enable efficient and coherent data and system interoperability among government agencies
03 Promote and support
the integration and exchange of data among government agencies, the disclosure of government information through digital technologies, and the establishment of a centralized platform for the exchange of government digital registries to facilitate public services and improve the operational efficiency of government agencies
04 Encourage and support
Enable government agencies to provide digital services to relevant stakeholders
05 Develop digital government services
A one-stop service through which citizens can conveniently, quickly, and securely access public services
06 Provide consultation and support
Government agencies in managing digital technology projects, including promoting, supporting, providing academic services, and conducting training to enhance the knowledge, skills, and competencies of public officials in the field of digital government
07 Study, research, and innovate
and promote and support academic work, research, and innovation for the development of digital government
08 Support operations
of the government agency responsible for formulating the annual integrated budget framework related to digital government operations, as well as supporting the monitoring and evaluation of implementation in accordance with programs and national-level plans concerning digital government
09 Other operations
for the development of digital government as prescribed by law or as assigned by the Cabinet
For the benefit of developing a coherent and unified approach to digital government, the Agency pass a resolution requiring government agencies to support or collaborate with the Office in carrying out its functions under this provision
The Royal Decree Establishing the Digital Government Development Agency (Public Organization), B.E. 2561 (2018), and the Digital Government Administration and Services Act, B.E. 2562 (2019), define the role of the DGA as the central agency for the digital government system. The DGA is responsible for providing services to promote and support the operations of government agencies and other organizations in relation to digital government development. In addition, the DGA also serves as the coordinating and supporting body for implementing tasks assigned by the Digital Government Development Committee
With its vision and role, the DGA acts as a ‘Smart Connector’—supporting all government agencies in co-creating and linking the public sector with citizens. The goal is to make services more accessible, inclusive, convenient, and transparent, reducing inequality. For businesses, this enables faster and more efficient operations. The agency aims to achieve the following goals:
1. Connect government and citizens to enable a Smart Nation through One Stop Services and ongoing upskilling of public sector staff
2. Aim for top-40 in EGDI by 2030, driving a Smart Nation and improving Thai people’s lives
DGA adopts a strategy to instill the DNA of a “Smart Connector” in all its personnel—encouraging them to co-think, co-create, and actively connect the public sector, private sector, and citizens to improve people’s lives.
Smart Nation
DGA acts as a link between various agencies, creates Big Data, facilitates citizens, and leads the country towards
a modern nation that keeps pace with the world.
Smart Life
DGA makes life easier, more convenient, reduces inequality, and increases efficiency in people’s daily lives.
History and Background:
Our Core Value
The driving force behind the DGA’s vision requires core values which are essential in supporting the achievement of its goals. Therefore, DGA has defined new core values and expected behaviors that align with its vision and mission. These serve as the foundation for fostering positive behaviors among all personnel through processes that enhance awareness, understanding, acceptance, and adherence. This process begins with top executives, managers, and supervisors, who lead the transformation by setting an example, encouraging teamwork, and ensuring continuous compliance. Eventually, this becomes a part of the organization’s culture.
