About Us


16 August 2020
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The Digital Government Development Agency (Public Organization) (DGA) serves as the central agency for the digital government system. Its role is to provide services, promote and support the operations of government agencies and other organizations in the development of digital government.

Our Vision/ Roles

To be a mechanism to support and connect the driving force of digital government

(Enabling Agile Government)

Roles and responsibilities

01 Plan, develop, manage

and provide digital technology infrastructure and fundamental service systems or applications related to digital government

02 Establish standards

guidelines, measures, criteria, and procedures in digital technology and operational processes to enable efficient and coherent data and system interoperability among government agencies

03 Promote and support

the integration and exchange of data among government agencies, the disclosure of government information through digital technologies, and the establishment of a centralized platform for the exchange of government digital registries to facilitate public services and improve the operational efficiency of government agencies

04 Encourage and support

Enable government agencies to provide digital services to relevant stakeholders

05 Develop digital government services

A one-stop service through which citizens can conveniently, quickly, and securely access public services

06 Provide consultation and support

Government agencies in managing digital technology projects, including promoting, supporting, providing academic services, and conducting training to enhance the knowledge, skills, and competencies of public officials in the field of digital government

07 Study, research, and innovate

and promote and support academic work, research, and innovation for the development of digital government

08 Support operations

of the government agency responsible for formulating the annual integrated budget framework related to digital government operations, as well as supporting the monitoring and evaluation of implementation in accordance with programs and national-level plans concerning digital government

09 Other operations

for the development of digital government as prescribed by law or as assigned by the Cabinet

For the benefit of developing a coherent and unified approach to digital government, the Agency pass a resolution requiring government agencies to support or collaborate with the Office in carrying out its functions under this provision

The Royal Decree Establishing the Digital Government Development Agency (Public Organization), B.E. 2561 (2018), and the Digital Government Administration and Services Act, B.E. 2562 (2019), define the role of the DGA as the central agency for the digital government system. The DGA is responsible for providing services to promote and support the operations of government agencies and other organizations in relation to digital government development. In addition, the DGA also serves as the coordinating and supporting body for implementing tasks assigned by the Digital Government Development Committee

With its vision and role, the DGA acts as a ‘Smart Connector’—supporting all government agencies in co-creating and linking the public sector with citizens. The goal is to make services more accessible, inclusive, convenient, and transparent, reducing inequality. For businesses, this enables faster and more efficient operations. The agency aims to achieve the following goals:

1. Connect government and citizens to enable a Smart Nation through One Stop Services and ongoing upskilling of public sector staff

2. Aim for top-40 in EGDI by 2030, driving a Smart Nation and improving Thai people’s lives

DGA adopts a strategy to instill the DNA of a “Smart Connector” in all its personnel—encouraging them to co-think, co-create, and actively connect the public sector, private sector, and citizens to improve people’s lives.

Smart Nation

DGA acts as a link between various agencies, creates Big Data, facilitates citizens, and leads the country towards
a modern nation that keeps pace with the world.

Smart Life

DGA makes life easier, more convenient, reduces inequality, and increases efficiency in people’s daily lives.

History and Background:

Our Core Value

The driving force behind the DGA’s vision requires core values which are essential in supporting the achievement of its goals. Therefore, DGA has defined new core values and expected behaviors that align with its vision and mission. These serve as the foundation for fostering positive behaviors among all personnel through processes that enhance awareness, understanding, acceptance, and adherence. This process begins with top executives, managers, and supervisors, who lead the transformation by setting an example, encouraging teamwork, and ensuring continuous compliance. Eventually, this becomes a part of the organization’s culture.